1900 N Last Chance Gulch Helena, MT 59601
LOCAL: (406) 442-7969
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Customer Reviews
THE FLORAL COTTAGE
Local Helena, MT florist
Average Customer Rating: 4.7 of 5 stars. (69 reviews)
Date: Oct 16, 2017
Name:

State/Province: MT

I love in GF and every time my girlfriend is in Helena, I have flowers in her hotel room. The Floral Cottage has been easy to work with and the flowers have been perfect, every time.
Pam's Reply:
Date: Oct 17, 2017, 10:56 am

Thank you for taking the time to let us know we're doing things right!! Truly appreciate the return business
Date: Oct 12, 2017
Name:

State/Province: UT

I was very pleased with how easy it was to order flowers online. The friend I had them delivered to loved them and they were delivered on time. Thanks so much!
Pam's Reply:
Date: Oct 12, 2017, 1:05 pm

It was very nice to hear that it's an easy process to order on the website! and that the flowers were loved ~ thank you!!
Date: Oct 10, 2017
Name:

State/Province: MT

I really appreciated the email letting me know that the flowers were delivered since I don't live in Helena. I had the chance to see them a few days later and they were lovely still!
Pam's Reply:
Date: Oct 10, 2017, 1:28 pm

Thank you for taking the time to let us know our system is working : ) and happy you got to see the flowers!!
Date: Oct 06, 2017
Name:

State/Province: CA

The flower arrangements were fantastic. I placed a late order on Thursday for a Friday delivery and you guys delivered two gorgeous arrangements (having phoned me first to apologize for not having the exact flowers in stock) - my daughter was overjoyed and both the arrangements still looked beautiful over a week later. Thank you.
Pam's Reply:
Date: Oct 06, 2017, 2:35 pm

Thank you so much for your understanding and kindness when I called you! So happy to hear the flowers brightened the day and have lasted well!
Date: Oct 02, 2017
Name:

State/Province: MN

They didn’t have the exact flowers I ordered, so she called and was so helpful. The bouquet was insanely gorgeous. A+
Pam's Reply:
Date: Oct 03, 2017, 11:23 am

So happy the substitutions were liked! Thank you for the kind words!!
Date: Sep 29, 2017
Name:

State/Province: TX

The recipient was thrilled with the arrangement. She has never been disappointment with any arrangement I have ordered from you. Thank you for your great service and attention to detail!
Pam's Reply:
Date: Sep 29, 2017, 4:21 pm

So wonderful to hear!! I truly appreciate the return business and hearing that she loves what we do! Thank you so much for picking us to be your Helena Florist!!
Date: Sep 29, 2017
Name:

State/Province: MT

Great service and communication and the arrangements were gorgeous!! I would use them over and over again.
Pam's Reply:
Date: Sep 29, 2017, 1:46 pm

Thank you so much for taking the time to give us a review!! I had a lot of fun helping you with the bouquets : )
Tammy Scott's Reply:
Date: Sep 29, 2017, 1:53 pm

Pam, you were amazing. Nice to know I now have a florist in Helena when I need one.
Pam's Reply:
Date: Sep 29, 2017, 4:22 pm

Happy to help anytime!
Date: Sep 22, 2017
Name:

State/Province: MT

Your roses are amazing! Fragrant, large, and vibrant. I love when I get them, and they are always delivered with a smile.
Date: Sep 20, 2017
Name:

State/Province: WA

the recipient was very happy with the floral arrangement. I found the online ordering to be simple and quick. Thank you!
Pam's Reply:
Date: Sep 20, 2017, 12:12 pm

So happy to be your Helena florist : )
Date: Aug 24, 2017
Name:

State/Province: MN

Thank you for your help in finding the right plant to give.
Pam's Reply:
Date: Aug 24, 2017, 8:44 am

You are so very welcome!
Date: Aug 14, 2017
Name:

State/Province: AZ

They called to confirm my order and let me know that they didn't have the color I had chosen. Bit was able to help choose an equally beautiful color. The arrangement turned out beautifully!
Date: Jul 30, 2017
Name:

State/Province: MT

I did everything online, and was nervous about the delivery being correct, but the flowers were there on time and got rave reviews!
Date: Jul 25, 2017
Name:

State/Province: MT

The service was so friendly and helpful and the arrangement was beautiful. Thank you so much!
Date: Jul 25, 2017
Name:

State/Province: MT

Great transaction and communication. The bouquet was delivered at the right time and was beautiful!
Date: Jul 20, 2017
Name:

State/Province: OR

My Aunt loved the flowers!
Date: Jul 20, 2017
Name:

State/Province: MT

I received six red roses. They are beautiful and have lasted nicely.
Date: Jun 16, 2017
Name:

State/Province: CO

Thank you for delivering the beautiful flowers and checking with the recipient to be sure they would be home. She sent a photo and the arrangement turned out to be prettier than on the website. Highly recommend!
Date: Jun 08, 2017
Name:

State/Province: MT

The flowers were beautiful and are lasting a long time. The handwritten note could have been neater or typed.
Date: Jun 07, 2017
Name:

State/Province: MT

Called me to let me know the arrangement would look a little different than online because of my last minute order--and it turned out even better than the picture!! THANK YOU!!
Date: May 29, 2017
Name:

State/Province: AK

Mixed review: AT FIRST--full order I placed and paid for was NOT delivered to my Mom.....:-( (1 star)-- Then, upon calling them on it-- they PROMPTLY fixed the order and made the delivery to my Mom-- (full order I placed! ;-) )-- with an EXTRA bonus rose/bud vase! My Mom (&I!) ended up being very pleased and impressed with the timeliness and quality of products ordered...! (5 stars!) THANK YOU, "The Floral Cottage"...i will do more business with you in the future!
Date: May 27, 2017
Name:

State/Province: NV

Amazing customer service!
Date: May 26, 2017
Name:

State/Province: KS

Beautiful flowers!!
Date: May 18, 2017
Name:

State/Province: MT

Beautiful flowers received in timely manner.
Date: May 11, 2017
Name:

State/Province: MT

The flowers are just as beautiful today as the day they were delivered. Love the flowers in this arrangement.
Date: May 11, 2017
Name:

State/Province: MT

First, I did not receive a plant but received an arrangement which I love and is quite gorgeous. Thank you . Wish it could last forever.
Date: May 09, 2017
Name:

State/Province: CO

Pam at the Floral Cottage went above and beyond to give us fantastic and personalized service. I would definitely recommend Floral Cottage!!!
Date: May 05, 2017
Name:

State/Province: MT

Pam is wonderful! Easy and quick service plus the arrangements are gorgeous.
Date: Apr 27, 2017
Name:

State/Province: MT

The arrangement was great. Very gorgeous.
Date: Apr 26, 2017
Name:

State/Province: NV

I ordered from the website and it was very user friendly. Flowers were delivered to my daughter for her birthday as requested. She texted a picture of them on her desk and they were as shown on the website. I have used this florist twice and have been very pleased both times. I will definitely be a continued return customer.
Date: Apr 24, 2017
Name:

State/Province: ID

beautiful flowers delivered promptly! thank you
Date: Apr 06, 2017
Name:

State/Province: MT

Well done. Thanks
Date: Apr 05, 2017
Name:

State/Province: MT

Daughters sent me a bouquet for my retirement and it is just beautiful! I wish it could last forever.
Date: Mar 31, 2017
Name:

State/Province: MD

Very attentive and on time. thank you for calling about the wilted flowers and switching them out.
Date: Mar 27, 2017
Name:

State/Province: MT

Awesome service and very personable. My parents loved the surprise!
Date: Mar 26, 2017
Name:

State/Province: MT

The flowers look great my only question is that my wife had to pick them up and still got charge for a delivery fee and you guys said you just made it bigger but how did you know that she wasn't going to be able to have them delivered
Date: Mar 16, 2017
Name:

State/Province: PA

Great service and very fast. Top rate!
Date: Mar 09, 2017
Name:

State/Province: CO

Easy - informed about my order, when it was delivered. Thanks for the good work.
Date: Mar 06, 2017
Name:

State/Province: CA

Great service - beautiful flowers. My mom loved them! Thanks!
Date: Mar 02, 2017
Name:

State/Province: MT

Easy to order, good delivery, Outstanding floral arrangement, reasonably priced for all I received.
Date: Mar 02, 2017
Name:

State/Province: MT

When the shop didn't have the exact flowers I ordered, Pamela contacted me about substitutions. She was professional and wonderful to work with. And the arrangement ended up looking BETTER than what I had originally ordered. THANK YOU!
Pam's Reply:
Date: Apr 07, 2017, 8:15 am

Thank you for your wonderful review and faith in letting me make adjustments!
Date: Mar 01, 2017
Name:

State/Province: MT

Couldn't be better, even when I forgot and submitted an order after close of business the day before Valentine's Day!
Pam's Reply:
Date: Mar 02, 2017, 8:39 am

We try our best to take care of everyone, even the ones that come in the day of a big holiday, we understand forgetting and being busy : ) Happy it all went well! Thank you!
Date: Feb 28, 2017
Name:

State/Province: NV

If you need flowers delivered in the Helena area this it the best possible option. Great friendly customer service, flowers and delivery.
Pam's Reply:
Date: Feb 28, 2017, 10:30 am

Yay!! That's a wonderful thing to read this morning! Thank you!!
Date: Feb 28, 2017
Name:

State/Province: MT

Very nice arrangement. The different vase was a great idea! Thank you!
Pam's Reply:
Date: Feb 28, 2017, 10:29 am

Happy to hear you liked it ~~ thank you!!
Date: Feb 24, 2017
Name:

State/Province: MT

Pam was amazing! I had a fiasco with Teleflora and went directly to The Floral Cottage to fulfill my order. Pam was able to create a similar arrangement, but improved on the design and the flowers/plants chosen. Pam's expertise was amazing, and she was so accommodating. I highly recommend Pam and her florist shop!
Pam's Reply:
Date: Feb 24, 2017, 2:20 pm

Thank you so much Katie Joy!! Ordering flowers should NOT be difficult. I'm sad you had a hard time of it and yet thrilled because it brought you to me!! You were fun to work with and I truly appreciate the kind words.
Date: Feb 18, 2017
Name:

State/Province: MT

Thank you--they are lovely.
Pam's Reply:
Date: Feb 20, 2017, 4:59 pm

Thank you!
Date: Feb 17, 2017
Name:

State/Province: MT

Flowers were beautiful & they smell wonderful! It is day 4 & the majority still look wonderful.
Pam's Reply:
Date: Feb 17, 2017, 9:23 am

That's good to hear! Thank you so much for letting me know, quality is always a concern during any big holiday rush!
Pam's Reply:
Date: Feb 17, 2017, 9:37 am

lol yay! -- seriously luck of the draw, we try to get businesses out early but there is such a huge amount of them I'd need 20 drivers to make sure they all got there in the morning :)
Date: Feb 17, 2017
Name:

State/Province: MT

Delivery was not made until 445pm. Would use someone else next time for the money paid.
Pam's Reply:
Date: Feb 17, 2017, 7:58 am

I'm sorry you were not happy. We try our very best to make sure the flowers going to businesses get there before closing, with over 200 deliveries going out with time constrictions it's always my biggest challenge. I had 5 drivers doing their best, next year I'll have 6 and will probably face this same challenge.
Date: Feb 17, 2017
Name:

State/Province: MT

My arrangement is beautiful. Some of the flowers have broken off already, which I think is premature, but overall it is beautiful. Also, my boyfriend was called and asked about a different vase, and a substitute flower or two. I felt that was a HUGE bonus. To think, on Valentine's Day, a super busy day for floral shops, they Yoon the time to call and advise and see if what they were thinking was ok. So, for that I applaud you!!
Pam's Reply:
Date: Feb 17, 2017, 8:04 am

Valentines Day is always a little crazy :) from the farms to you the flowers go through so much more stress during this time, it's unfortunate. Call us if you'd like an extra bloom or two to fluff up the arrangement ~ and thank you for realizing we do try to do our best for our customers!
Pam's Reply:
Date: Feb 17, 2017, 10:26 am

You are so sweet! Thank you :)
Date: Feb 16, 2017
Name:

State/Province: MT

Absolutely beautiful! My husband purchased the flowers, stuffed animal, and candy. Was a great surprise and great quality!
Pam's Reply:
Date: Feb 17, 2017, 8:07 am

Your arrangement was so wonderful to make, I'm glad you're enjoying it! Thank you for the kind words!
Date: Feb 09, 2017
Name:

State/Province: MT

Excellent experience - couldn't have gone more smoothly.
Pam's Reply:
Date: Feb 09, 2017, 10:42 am

Love hearing that it went well! Thank you!!
Date: Feb 02, 2017
Name:

State/Province: MN

My siblings and I wanted to celebrate our sisters 65th birthday. She loved the roses, they looked gorgeous. She loved how fresh and pretty they stayed
Pam's Reply:
Date: Feb 09, 2017, 10:41 am

I love hearing how the flowers lasted, so thank you!! Glad she enjoyed the flowers!
Date: Jan 26, 2017
Name:

State/Province: MT

Beautiful plant, nice surprise, thank you.
Pam's Reply:
Date: Feb 09, 2017, 10:40 am

Thank you so much!!
Date: Jan 11, 2017
Name:

State/Province: MT

Amazing!
Pam's Reply:
Date: Jan 11, 2017, 10:24 am

Thank you! :)
Date: Jan 02, 2017
Name:

State/Province: NM

The flower arrangement was beautiful! Service was great!! I would definitely use you again in the future.
Pam's Reply:
Date: Jan 02, 2017, 3:17 pm

Thank you! and Happy New Year~!
Date: Dec 27, 2016
Name:

State/Province: MT

The arrangment was BEAUTIFUL
Pam's Reply:
Date: Dec 27, 2016, 11:10 am

Thank you so much!
Date: Dec 22, 2016
Name:

State/Province: MT

Beautiful plant!
Pam's Reply:
Date: Dec 27, 2016, 11:10 am

Thank you! Glad you liked it
Date: Dec 17, 2016
Name:

State/Province: MT

Beautiful flowers! Thank you.
Pam's Reply:
Date: Dec 27, 2016, 11:11 am

So wonderful to hear - thank you!!
Date: Dec 13, 2016
Name:

State/Province: CA

Thank you for the quick delivery! The recipient was happy with the plant.
Pam's Reply:
Date: Dec 14, 2016, 10:32 am

Thank you! If she needs any help with care for the Peace Lily have her call us
Date: Nov 30, 2016
Name:

State/Province: MT

We got our flowers for our 25th Anniversary, on Nov 19th, they are still beautiful. I appreciate the time spent getting my order right. The flowers were a big hit and thank you for allowing me to share individual flowers with my children and grandchildren. I would recommend the Floral Cattage for your flower needs.
Pam's Reply:
Date: Nov 30, 2016, 1:12 pm

Michael, so happy to hear it all went well! Love the purple roses, they are a favorite of mine! Thank you so much for allowing me to help with this special occasion!
Date: Nov 15, 2016
Name:

State/Province: MO

I ordered flowers on a short notice for a funeral in Helena. Everything worked out amazingly, from ordering to delivery. I appreciate how easy it is to work with you. Thank you for your work.
Pam's Reply:
Date: Nov 15, 2016, 10:33 am

Thanks Jacob! Glad we could help! Appreciate you taking the time to give us a review, and thanks for trusting us with your order
Date: Nov 11, 2016
Name:

State/Province: BC

Outstanding service - helpful, friendly, fast, and accurate.
Pam's Reply:
Date: Nov 11, 2016, 10:15 am

Thank you so much! Sincerely appreciate the feed back!
Date: Nov 10, 2016
Name:

State/Province: MT

The flowers were lovely! Thank you.
Pam's Reply:
Date: Nov 10, 2016, 11:00 am

Wonderful!! Thank you so much for supporting home town business!
Date: Nov 08, 2016
Name:

State/Province: MT

Great and friendly customer service.
Pam's Reply:
Date: Nov 09, 2016, 10:15 am

Thank you Troy!
Date: Nov 07, 2016
Name:

State/Province: CO

Not all the flowers in the arrangement I ordered were available but appropriate beautiful substitutes were provided. Arrangement was delivered on time with no issues. Very pleased with this florist.
Pam's Reply:
Date: Nov 07, 2016, 2:10 pm

Thank you so much Elizabeth!
Date: Sep 29, 2016
Name:

State/Province: TX

I have used The Floral Cottage twice and my aunt, the recipient, has been very pleased with the arrangements. Thank you Floral Cottage!
Pam's Reply:
Date: Sep 29, 2016, 5:25 pm

Your review and kind words are much appreciated!! Thank you!
Date: Sep 24, 2016
Name:

State/Province: MT

The arrangement was just what we wanted and it arrived in perfect time for the service. Thank you very much, Brenda
Pam's Reply:
Date: Sep 24, 2016, 5:20 pm

Your review and remarks are very appreciated. Thank you so much Brenda! Pam
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THE FLORAL COTTAGE
1900 N Last Chance Gulch
Helena, MT. 59601
Local: (406) 442-7969

All prices shown in US dollars


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